At Cascade, We’re Here … Ready to Serve Our Customers
Our doors are open and we’re here to help. We will continue to serve you Monday–Saturday, 8am–8pm, and Sunday, 9am–6pm until further notice.
Health and Safety is Our Priority
The health and safety of our Cascade customers, along with our Employee Owners, is our top priority as we monitor this fast-paced, ever-changing situation that we’re all facing. Despite uncertainty at this time, our Employee Owners are hard-at-work to ensure our stores are open and ready to serve you and your family. With this in mind, we have stepped up the sanitation and cleaning of our stores as part of our commitment to providing a healthy shopping environment. We’re also providing our Employee Owners with information on how to stay healthy and directions to stay home if they aren’t feeling well.
Through the guidance we’ve received from various health and government agencies, along with our preparations, we have total confidence that our stores will continue to be safe, and will remain open to take care of our valued customers.
Share the Shelves
We know that demand for certain products has outpaced supply at many stores. We are working to replenish our stock of high-demand products and re-stock our shelves as quickly as possible. Here are ways you can help:
- Our current ads were created before the dramatic events that are taking place. We appreciate your understanding that some items may not be available even though advertised. If you are concerned, please call your local store to confirm an item is available.
- We’re doing everything we can to re-order and get products on-the-shelf as soon as possible. Currently our stores don’t have an answer for when we’ll get more of a particular product. Because of the national demand, factories and vendors can’t guarantee delivery or tell us when a product will ship. Please be patient as we work to improve this situation.
- Due to the high demand for certain products, we are creating guidelines for limiting sale quantities; we’re asking that you support these limits to make them available for as many customers as possible. As always, you can count on us to maintain fair pricing.
We have always appreciated the opportunity to serve our customers and their families throughout the Northwest. We will continue to do so during this unprecedented situation, and we believe the more we share and fight this together, the better it will be for everyone.
Thank you for your patience and understanding during this time.